Digital Product Delivery Policy

Website: https://webzetglobal.com
Business Name: WebZet Global
Last Updated: 20 October 2026

1. Introduction

This Digital Product Delivery Policy explains how digital products purchased through WebZet Global are delivered to customers.

WebZet Global offers digital products such as eBooks, downloadable files, digital guides, templates, and other digital resources. Since these products are delivered electronically, no physical shipping is required.

2. Delivery Method

After successful payment confirmation, a Download Button will be displayed on the order confirmation or thank-you page, where supported by the checkout system. Customers can click the button to download the digital product they purchased.

Download access will be provided only after the payment has been successfully confirmed. If the Download Button does not appear or the download fails, customers should contact WebZet Global for assistance.

Depending on the product and checkout system, digital products may also be delivered through:

• A download link sent to the email address provided during checkout.
• Access to a designated product page or customer account, where applicable.
• Another electronic delivery method specified on the relevant product page.

The available delivery method will depend on the product purchased and the checkout system used.

3. Delivery Time

Digital products are generally intended to be available shortly after successful payment confirmation.

In some cases, delivery may be delayed due to payment verification, technical issues, incorrect customer information, or other circumstances beyond our immediate control.

If you do not receive access to your purchased product within a reasonable time after successful payment, please contact us for assistance.

4. Order Confirmation

After completing a purchase, customers should check the order confirmation or thank-you page for the Download Button and any product access instructions.

Customers should also check the email address provided during checkout for an order confirmation or delivery email.

If the email is not visible in the inbox, please check the Spam, Junk, Promotions, or other filtered email folders.

5. Customer Responsibilities

Customers are responsible for:

• Providing a valid and accessible email address during checkout.
• Ensuring they have a compatible device, software, and internet connection to access the purchased product.
• Keeping their download links and access details secure.
• Reviewing the product description and requirements before making a purchase.
• Downloading and storing the purchased product safely after obtaining access.

WebZet Global is not responsible for delivery issues caused by incorrect customer information, inaccessible email accounts, or device and software incompatibility. However, we will make reasonable efforts to assist customers in resolving delivery-related problems.

6. Failed or Missing Delivery

If payment has been successfully completed but the Download Button does not appear, the download link does not work, or the purchased product cannot be accessed, please contact us.

We may request relevant information to verify the transaction, such as the customer’s name, order ID, payment reference, purchase date, and registered email address.

After verification, we will make reasonable efforts to resolve the issue. This may include restoring access, providing a valid download link, resending delivery instructions, or offering another appropriate solution.

7. Technical Issues and Download Problems

If a download link is broken, a file is corrupted, or a product cannot be accessed due to a technical issue on our side, please notify us with relevant details.

We will review the issue and, where appropriate, provide a replacement file, corrected download link, renewed access, or another reasonable solution.

8. Payment Verification

Digital product delivery depends on successful payment confirmation from our payment service provider, including Razorpay where applicable.

An initiated, pending, failed, or unconfirmed payment does not necessarily mean that an order has been successfully completed.

If money has been debited but the order status remains unclear or the Download Button is unavailable, please contact us with the relevant transaction details so we can investigate.

9. Refunds and Cancellations

Digital product refunds and order cancellations are governed by our Return, Cancellation & Refund Policy and applicable law.

This Digital Product Delivery Policy does not replace or limit any refund rights that customers may have under applicable law.

10. Changes to This Policy

WebZet Global may update this Digital Product Delivery Policy from time to time. Any changes will be published on this page with an updated revision date.

Customers are encouraged to review this page periodically to stay informed about our delivery practices.

11. Contact Us

If you have questions about digital product delivery or need assistance with an order, please contact us:

Business: WebZet Global
Email: info@webzetglobal.com
Phone: 7074835999
Website: https://webzetglobal.com

We will make reasonable efforts to help resolve delivery-related concerns.